What is Campaign Input?
Campaign Input is the Bot Manager section where you configure how the data file you upload for each campaign is read and processed. It defines how phone numbers are read, how each contact is identified, what product information is used, and what additional data is passed to the bot. The configuration is organized into two tabs:- Telephony: everything related to building and validating phone numbers.
- Bot Parameters: contact identification, product data, and extra parameters.
Telephony
Building, modifying, and validating phone numbers.
Bot Parameters
Contact identification, product parameters, and extras.
Available actions
Filters and transformations applied to each field.
Phone number construction
Reference for the order in which the final phone number is assembled.